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OP-ED. Without Maintenance, Industrial AI Learns Nothing

OP-ED. Without Maintenance, Industrial AI Learns Nothing
In this op-ed, Kevin Pierre-Emile, President of Fives Maintenance, explains that the real battle over industrial AI is not being fought on algorithms. It is being fought on data quality, on context, and on the ability to tie that data back to what actually happens on the shop floor. (AdobeStock)

The real battle over industrial AI is not being fought on algorithms. It is being fought on data quality, on context, and on the ability to tie that data back to what actually happens on the shop floor.

A high-throughput sorting machine breaks down. One hour of downtime: up to €200,000 in losses for the customer. Maintenance no longer stops at repairing equipment once it has failed. The job now covers monitoring equipment, addressing the root causes of failure and, where the prerequisites are in place, anticipating certain forms of drift.

A plant generates enormous volumes of data: temperatures, vibrations, pressures, flow rates. Hundreds of signals are collected continuously, without always being properly understood. Supervision tools capture them; data historians, the MES or the CMMS retain part of them. Yet without operational context, that information remains difficult to interpret. The same temperature, read on the same machine, does not carry the same meaning depending on whether the equipment is running, starting up or at a standstill.

Maintenance teams know the difference.

What the Data Does Not Say

This points to something the sector is only now starting to articulate clearly: maintenance holds the operational knowledge of the machines. It knows which variables to monitor, how to place them in context, where to set alert thresholds, because it has watched what happens when those thresholds are crossed. Not in a theoretical model, but in the field, on that specific line, with its failure history and its particular wear patterns.

That knowledge is the raw material of industrial AI. Before algorithms and computing power come reliable data, situated data, interpretable data. The challenge is no longer collecting data but understanding what it means in a given industrial environment. Maintenance plays a decisive part here: it connects the signals collected to real operating conditions, to failure histories and to the failure modes of the equipment.

AI deployment on the factory floor is stalling in many companies. Pilot projects pile up, results lag behind. The reason is rarely technological: it comes down to data that is poorly qualified, poorly contextualised, poorly interpreted. Maintenance teams have built up, often without ever formalising it, precisely the skills these projects lack. On an automotive line producing a vehicle every 90 seconds, it is maintenance that identifies the few seconds of achievable gain, which can add up to tens of millions of euros over a year. An algorithm cannot pinpoint those gains on its own: they rest on knowledge of the process and of real operating conditions.

The Proof Lies in the Contract

The clearest sign of this shift is the performance-based contract. When a maintenance provider commits to the availability of an installation, it is no longer selling an intervention capability alone. It is committing to industrial performance. That commitment is only possible because the provider holds in-depth knowledge of the equipment, its history and its operating conditions. It is a bet on mastery, not on responsiveness.

The model delivers measurable results. Maintenance carried out rigorously generates up to 30% in energy savings across a machine fleet. In logistics, availability requirements can reach 99.5%. Those figures do not come out of a project management dashboard. They come out of knowledge accumulated on the equipment, sector by sector, line by line.

That knowledge is also a strategic asset for French industrial sovereignty: the mastery built up by maintenance experts across thousands of critical assets is a decisive input for building industrial AI that performs and stays under control, rather than depending on generic solutions disconnected from the field. And without the teams who know how to qualify that data, separate signal from noise and validate a threshold, AI projects remain pilots waiting to be scaled.

Industrial AI and Cybersecurity: Moving Forward on a Shared Framework

Making equipment more connected and more intelligent raises another critical question: protecting industrial systems. Supervision systems, controllers and connected sensors widen the exposure surface of industrial sites. An intrusion does not just threaten data: it can halt production, damage equipment or compromise personal safety.

The cooperation now underway between the France Maintenance Industrie cluster and CLUSIF, the French information security association, is designed precisely to bring these two forms of expertise into dialogue and to build a shared framework suited to connected equipment in production environments. The objective is clear: accelerate industrial uses of AI without losing control of the systems.

France has a solid starting point. Its industrial base, from aerospace to rail, from steel to logistics, has produced a diversity of maintenance expertise rarely brought together on this scale. Operational mastery accumulated over decades, in sectors that leave no room for approximation.

That capital exists. What remains is to structure it, pass it on and connect it to the industrial questions of the moment. This is the ambition of the France Maintenance Industrie cluster: to bring the sector’s players together in order to protect the competitiveness of French plants, building on the people who keep them running.

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