A Smart Field Service Solution To Improve Service Delivery

ServiceMax, leader in field service management solutions, has launched Connected Field Service (CFS), an IoT platform that enhances field service delivery by integrating machine information into the delivery system. CFS provides professionals with real-time machine data, reports and diagnostics on their mobile devices. Machine part failure or imminent failure notification is automatically dispatched to the right technician, optimizing interventions and reducing unplanned downtime.

About the Author

Journalist and the Editor-in-Chief for DirectIndustry e-magazine. She has years of experience in business issues for various media including France 24, Associated Press, Radio France…

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